Office Address: 3333 Digital Drive UT 84043

Customer Service Representative (Spanish Speaker): Lehi – 2164007

LGCY Power is seeking highly-motivated candidates to join our growing team. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same.

LGCY is one of the fastest growing residential solar providers in the nation and has been recognized as “Best Places to Work” and “Emerging 8” by Utah Business.

 

Position Description:
The Customer Service Representative position will play a crucial role in helping our customers. In this role, you will answer customer queries and resolve technical issues through the appropriate channels.

Responsibilities:

  • Provide technical support to customers
  • Ensure timely response and resolution to customer queries
  • Work collaboratively with the company’s internal departments to ensure customer needs are adequately addressed
  • Ensure a positive customer experience
  • Develop and maintain a knowledge of the products provided
  • Provide consistent status updates to appropriate parties
  • Complete all other duties assigned

Minimum Qualifications:

  • Must be fluent in Spanish
  • Strong written and verbal communication skills
  • Adept with Microsoft Office
  • Ability to identify problems and determine possible solutions
  • Strong organizational skill with the ability to multitask and prioritize projects
  • Regular attendance

Job Type: Full time (30-40 hours per week)

What We Offer:

  • Competitive Compensation
  • Generous PTO program
  • Paid holidays
  • Attractive benefits package including health and dental coverage
  • Opportunity for career development and advancement with a rapidly growing company
  • High-energy, fun, and friendly culture

LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state or local laws. #zr

Jod ID: 2164007
Department: Customer Service
Office: Lehi
City: Lehi
State: UT

 

Apply Now!

Retention Specialist: Lehi – 2153430

LGCY Power is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same. 

LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor. 

Retentions Specialist is responsible for improving throughput by educating customers on the benefits of solar and resolving their concerns. In addition to retaining customers and collecting termination fees, the Retentions Specialist will also do proactive outreach to prevent cancellations from our high-risk customers. The Retentions Team is responsible for surfacing thematic issues to drive improvement throughout the organization.

Essential Duties:

  • Answer questions and resolve concerns or cancellations regarding solar design, installation, and financing
  • Make and receive calls with customers regarding cancellation (90% outbound)
  • Stay up to date on industry news and trends to anticipate potential impact to customer base

Minimum Qualifications:

  • Exceptional verbal and written communication
  • De-escalation knowledge and tactics preferred
  • Persuasive sales skills
  • Creative problem solving
  • Efficient and organized
  • 1+ years sales or customer service experience
  • High School Diploma or GED required

Job Type: Full-time

Pay: From $15.00 per hour

Schedule:

  • 8-hour shift
  • Day shift
  • Evening shift
  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • OTE $150,000

 

LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state or local laws.

LGCY Power uses the E-Verify employment verification program

Jod ID: 2153430
Department: Customer Service
Office: Lehi
City: Lehi
State: UT

 

Apply Now!

Jr. Inside Sales Representative: Lehi – 2247214

Jr. Inside Sales Rep

Department: Inside Sales

Reports to: Director of Inside Sales (Will Blea)

Title: Jr. Inside Sales Rep

Title Level: Entry-Level

Type: Full Time (W2)

FLSA: Non-exempt

Location: Corporate Office (NOT REMOTE)

Pay Range: $15/Hr

General Description: This role is a vital part of the LGCY sales process, providing prospective customers with an opportunity to set clear expectations on the next steps of their journey to go solar. You will be part of a team working within the corporate Inside Sales Department focused on helping prospective customers have a smooth and informative process going solar with LGCY power. In this role you will be handling inbound calls and working towards hitting personal and team goals to earn fun incentives in addition to your Base pay!

Role Responsibilities: Sales partners around the country call into the Sales verification department to speak with an available specialist, who then speaks with the rep and prospective customer. In this role you will then be engaging prospective customers in a brief conversation about the next steps to go solar and asking a handful of questions to ensure they will qualify for all the currently available incentives based on their home and financial readiness to move forward.

  • Handle inbound calls from sales partners around the country
  • Have great customer facing communication skills
  • Manage a queue of prospective customers to ensure they meet requirements and get scheduled
  • Report on daily goals and hold yourself accountable to exceeding Key Activity Metrics

Work Experience Requirements:

  • Required: N/A
  • Preferred: Customer Service, Sales Support, Administrator/Receptionist

Education Requirements:

  • Required: High School Equivalent
  • Preferred: N/A

 

What We Offer:

  • Competitive compensation package
  • Self-managed PTO program
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401K
  • Fully-stocked break room
  • High-energy, fun and friendly culture
  • Career development programs and opportunities

LGCY Power is an Equal Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Jod ID: 2247214
Department: Inside Sales
Office: Lehi
City: Lehi
State: UT

 

Apply Now!

Cost Accountant: Lehi – 2423086

About LGCY Power: 

LGCY Power is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same. LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor. 

Job Summary: 

The Cost Accountant will perform advanced cost accounting analyses to compare estimated costs to actual costs and prepare a variety of related budget reports. These duties include working with the procurement team to ensure accurate recording of inventory transactions and researching variances and unusual transactions recorded in the inventory ledger. This position will also be tasked with maintaining detailed costs and providing cost analysis which support operations and sales. This position is located in Lehi, Utah. 

Supervisory Responsibilities: 

  • None. 

Duties/Responsibilities: 

  • Gathers and compiles cost information and maintains database concerning expenses. 

  • Develops systems and procedures for accumulation systems and/or cost accounting functions. 

  • Prepare, analyze, interpret, and report clear, accurate, and timely KPIs. 

  • Determines fixed costs such as salaries, rent, and insurance.  

  • Predicts, plans, and records variable costs such as purchases of raw material, labor, and overhead costs.  

  • Reviews and analyzes actual costs to identify inaccuracies. 

  • Reviews and analyzes monthly adjustments recorded as a result of cycle counts.

  • Reviews and analyzes the average cost calculation within NetSuite to ensure its accuracy.

  • Reviews, analyzes, and reports actual profit margins. 

  • Performs month-end and year-end reconciliations over inventory and overhead accounts. 

  • Determines and recommends cost-effective solutions.   

  • Performs other related duties as assigned.  

Required Skills/Abilities:  

  • Highschool diploma or equivalent. 

  • Strong background in product costing and inventory accounting. 

  • Proficient in MRP systems, Invoicing, and Journal Entries. 

  • Ideally proficient in NetSuite’s inventory accounting system 

  • Thorough understanding of accounting procedures. 

  • Thorough understanding of Generally Accepted Accounting Principles (GAAP).  

  • Excellent analytical and organizational skills, with close attention to detail. 

  • Ability to manage confidential information. 

  • Excellent verbal and written communication skills.  

  • Proficient in Microsoft Office Suite or related software as well as accounting software. 

Education and Experience: 

  • Bachelor’s degree in accounting or related field required. 

  • 2+ years of experience in cost accounting or related experience. 

  • Master’s degree in accounting or finance preferred. 

Physical Requirements:  

  • Prolonged periods sitting at a desk and working on a computer. 

  • Must be able to lift up to 15 pounds at times.  

What We Offer: 

  • Competitive compensation with bonus potential. 

  • Generous 401(k) option with employer match. 

  • 8 paid holidays. 

  • Attractive benefits package including medical, dental, and vision coverage. 

  • Opportunity for career development and advancement with a rapidly growing company. 

  • High-energy, fun, and friendly culture. 

  • Flexible PTO. 

 

 

LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws. 

LGCY Power uses the E-Verify employment verification program. 

 

 

 

 

Jod ID: 2423086
Department: 100 Acct Admin HR
Office: Lehi
City: Lehi
State: UT

 

Apply Now!

Project Coordinator: Lehi – 2415004

About LGCY Power

LGCY Power is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same.

LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor.

Position Description

As a Project Coordinator, you will be working directly with the Funding Account Manager to ensure headquarters and the branches are collaborating effectively throughout the entire solar process so that funding can be secured. This position will primarily focus on submitting and securing funding of all LGCY solar projects, with the potential to expand into a much broader focus over time.

Responsibilities

  • Review and submit all necessary documentation/ financial information needed to advance accounts through LGCY financial partners
  • Follow accounts through required milestones while sticking to SLAs
  • Track certain metrics/ KPIs and develop solutions for continuous improvement
  • Collaborate with sales and field offices to resolve any missing loan or contract documentation
  • Work with financial institutions, sales, and field operations to secure and finalize solar loans
  • All other duties as assigned by direct management team

Qualifications

  • High school diploma or equivalent is required
  • Previous solar experience highly preferred
  • Possess a competitive desire to improve processes and controls
  • Ability to communicate effectively across multiple channels
  • Obtains a sense of urgency and accountability
  • Strong grasp of the various steps in operations
  • Ability to collaborate and be part of a cross-functional team
  • Customer driven and stakeholder focused
  • Knowledge of Microsoft Excel functions
  • Experience working in a fast-paced, timeline driven environment

Preferred Skills and Abilities

  • 2+ years’ experience in the solar industry
  • Advanced knowledge of Microsoft Excel functions
  • Experience using NetSuite as a CRM is a plus
  • Detailed oriented while being able to maintain many projects, with a high level of organization

Working Conditions

  • Considerable time in spent at a desk using a computer
  • This role is hybrid and based out of Lehi, UT. 

What We Offer

  • Competitive compensation with bonus potential
  • Generous 401(K) option with employer match
  • 8 paid holidays
  • Attractive benefits package including medical, dental, and vision coverage
  • Opportunity for career development and advancement with a rapidly growing company
  • High-energy, fun, and friendly culture
  • Flexible PTO

 

LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state or local laws.

LGCY Power will check the motor vehicle records as part of the pre-employment screening process when driving is an essential job function or when a rental car may be needed for business travel purposes. The applicant’s job offer is contingent on eligibility under the company policy.

LGCY Power uses the E-Verify employment verification program.

 

Jod ID: 2415004
Department: Corporate Operations
Office: Lehi
City: Lehi
State: UT

 

Apply Now!

PV Designer II: Lehi – 2403903

LGCY Power is seeking highly motivated industry specialists to join our growing team of elite solar and business professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves, and helping others to do the same.

LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor.

As a PV Designer, you will be responsible for learning and refining our process of designing code-compliant residential solar photovoltaic systems following engineering department policy. Success in this position entails submitting accurate, quality designs in a detailed and fast manner.

Essential Duties:

  • Manage all as-built requests for approved in-field design changes
  • Execute designs that adhere to grid compliance and permitting requirements
  • Maintain design compliance by referencing structural, electrical and fire codes
  • Perform accurate system sizing calculations
  • Create permit applications for submission in different jurisdictions
  • Efficiently conduct BOM preparation
  • Design solar projects using multiple programs and software
  • Troubleshoot design and construction issues in the field and communicate updates accordingly
  • Assist with additional tasks as assigned

Minimum Qualifications:

  • 1-2 years of solar design experience is required
  • Highschool diploma or equivalent required
  • Ability to work in a regular office environment
  • Proficiency with AutoCAD
  • Experience with Aurora
  • Proficiency with Microsoft Office Suite, specifically Excel
  • Communicate effectively, professionally, and kindly
  • Obtains a strong sense of urgency and accountability
  • Strong collaboration and interpersonal skills
  • Demonstrated ability to learn new computer and technical programs quickly

Preferred Knowledge, Skills and Certifications:

  • Bachelor’s degree in a related field preferred, but not required
  • 3 years of experience in AutoCAD or similar software preferred, but not required
  • 3 years of experience in the solar industry preferred, but not required

What We Offer:

  • Competitive compensation with bonus potential 
  • 8 paid holidays
  • Attractive benefits package including medical, dental, and vision coverage
  • 401(k) option with employer match
  • Opportunity for career development and advancement with a rapidly growing company
  • High-energy, fun, and friendly culture
  • Flexible PTO

LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws.

LGCY Power uses the E-Verify employment verification program.

 

Jod ID: 2403903
Department: Engineering
Office: Lehi
City: Lehi
State: UT

 

Apply Now!

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