LGCY Power is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same.
LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor.
The Collections Specialist will be targeting accounts that have been in the solar process for longer than 10 days. These accounts are required to pay a cancellation fee based on the contract that the customer has signed. We are looking for someone who is highly motivated and that can communicate well over the phone.
Responsibilities:
- Monitor and identify outstanding accounts receivables
- Contact clients to discuss their overdue payments
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Prepare and present reports on collection activities and progress
Requirements:
- High School diploma or equivalent
- Ability to work Monday through Friday
- Excellent customer service skills
- Must be able to multitask and prioritize
- Exceptional attention to detail
- Exemplary communication skills
- Alternate sitting or standing at will in regular office environment is required
What We Offer:
- Competitive compensation
- 401(k) option with employer match
- 8 paid holidays
- Attractive benefits package including health and dental coverage
- Opportunity for career development and advancement with a rapidly growing company
- High-energy, fun, and friendly culture
LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws.
LGCY Power uses the E-Verify employment verification program.
Jod ID: 2153308
Department: Customer Service
Office: Lehi
City: Lehi
State: UT
