LGCY Solar Installation Services is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same.
LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor.
The Scheduling Coordinator is responsible for scheduling a high volume of appointments for service and installations. The Scheduling Coordinator works closely with the Branch Coordinator, sales reps, site surveyors and other management to ensure jobs are being properly scheduled and distributed accordingly and fairly between crews in a timely and efficient manner.
Responsibilities
- Own and manage weekly and monthly installation calendars across all assigned markets, regions, and crews to maximize efficiency and balance workloads
- Lead, coach, and develop Scheduling Coordinators / Install Schedulers, including assigning queues and territories to ensure equitable workload distribution
- Review, approve, and manage reschedules, escalations, priority jobs, and complex scheduling decisions requiring managerial input
- Establish, document, and enforce scheduling SOPs, best practices, and escalation paths, ensuring consistent execution across teams
- Maintain accurate and up-to-date scheduling statuses, project notes, and records within NetSuite, Arrivy, internal trackers, and reporting tools
- Communicate proactively with customers, Sales Representatives, Field Operations, Supply Chain, and Warehouse teams to confirm installation dates, material availability, and delivery timing
- Ensure a positive customer experience by reducing delays, maintaining transparency, and resolving scheduling-related issues quickly and professionally
- Manage and resolve escalations from customers, Sales, and internal stakeholders related to scheduling conflicts or operational constraints
- Collaborate with leadership to identify process gaps, improve workflows, and implement operational enhancements
- Perform additional management duties as assigned
Qualifications
- High school diploma or GED required; associate’s or bachelor’s degree preferred
- 2-4 years of experience in scheduling, operations, administrative management, or a related role, including prior leadership or supervisory experience
- Spanish-speaking preferred, but not required
- Demonstrated ability to manage teams and workflows in a fast-paced, detail-oriented environment
- Strong customer service mindset with experience handling escalations and complex scheduling issues
- Excellent verbal and written communication skills, with the ability to communicate effectively across departments
- Proficient in computer applications including Outlook, Word, Excel, and scheduling or CRM systems
- Proven ability to organize, prioritize, and delegate multiple tasks while meeting deadlines
- Prior experience in the solar industry or construction/field services is a plus
- Ability to spend extended periods working at a desk using a computer in a standard office environment
- Ability to alternate between sitting and standing as needed
What We Offer:
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Competitive compensation package
-
Generous PTO program
-
Paid holidays
-
Health insurance
-
Dental insurance
-
Vision insurance
-
401K
-
Fully-stocked break room
-
High-energy, fun and friendly culture
-
Career development programs and opportunities
LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws.
LGCY Power uses the E-Verify employment verification program.
Jod ID: 3612352
Department: Scheduling
Office: Utah
City: Utah
State: UT
LGCY Solar Installation Services is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same.
LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor.
The Scheduling Coordinator is responsible for scheduling a high volume of appointments for service and installations. The Scheduling Coordinator works closely with the Branch Coordinator, sales reps, site surveyors and other management to ensure jobs are being properly scheduled and distributed accordingly and fairly between crews in a timely and efficient manner.
Responsibilities:
-
Maintain installation and service schedule
-
Schedule inspections after installation
-
Communicate with the customer throughout the installation
-
Create positive customer experience
-
Follow up on inquiries about project status in a timely, efficient, and professional manner
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Email and phone communication with appropriate stakeholders to ensure relevant parties are up to date with the status of their project
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Update notes in an internal database and spreadsheets for all related tasks and manages project status changes
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All other duties as assigned
Qualifications:
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Highschool diploma or GED equivalent required
-
2 years of administrative assistant or scheduling experience
-
Spanish speaking is preferred, but not required
-
Ability to spend considerable time at a desk using a computer in a regular office environment
-
Previous experience in the solar industry is a plus
-
Excellent customer service skills
-
Ability to work in a detailed and fast paced environment
-
Strong verbal and written communication skills
-
Proficient using computer applications such as Outlook, Word, and Excel
-
Ability to organize and prioritize multiple task
-
Alternate sitting or standing at will
Schedule:
12-8 PM
What We Offer:
-
Competitive compensation package
-
Generous PTO program
-
Paid holidays
-
Health insurance
-
Dental insurance
-
Vision insurance
-
401K
-
Fully-stocked break room
-
High-energy, fun and friendly culture
-
Career development programs and opportunities
LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws.
LGCY Power uses the E-Verify employment verification program.
Jod ID: 3604177
Department: Scheduling
Office: Lehi
City: Lehi
State: UT
About LGCY:
LGCY Power is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same. LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as “Best Places to Work” by Glassdoor.
Position Description:
LGCY Power is looking for a highly motivated Appointment Setter. As an Appointment Setter your main responsibility will be assisting the sales force by qualifying homeowners and scheduling appointments for Energy Consultants.
Responsibilities:
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Schedule solar consultations by conducting qualifying calls with potential customers
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Communicate effectively with solar consultants across multiple states
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Maintains phone time or sales quotas as determined by management.
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Assist sales teams administratively between phone calls
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Input customer data into database
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All other duties as assigned
Minimum Qualifications:
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Highschool diploma or equivalent
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Must be highly self-motivated
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Excellent organization skills
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Strong communication and customer service skills
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Comfortable with Phones & Internet
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Self-starter with a sense of urgency.
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Create relationships from a cold start.
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Professional phone etiquette
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Ability to manage time effectively
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Ability to work with Microsoft Office Suite, with the ability to learn additional software as needed
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Regular attendance
What We Offer:
-
Competitive compensation package
-
Generous PTO program
-
Paid holidays
-
Health insurance
-
Dental insurance
-
Vision insurance
-
401K
-
Fully-stocked break room
-
High-energy, fun and friendly culture
-
Career development programs and opportunities
LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws.
LGCY Power uses the E-Verify employment verification program.
Jod ID: 3603081
Department: Inside Sales
Office: Lehi
City: Lehi
State: UT
