LGCY Power, LLC, a Delaware limited liability company (“LGCY” or “we”), values the privacy of you and others who use (i) our website: www.lgcypower.com (our “Website”), (ii) any and all applications (“Apps”) on the Website. To that end, LGCY strives to provide a safe, secure online user experience for you.
The Policy does not apply to information we collect in ways other than the Website.
The following definitions shall apply throughout this Policy:
“Agent” means any third party that uses Personal Information provided to LGCY to perform tasks on behalf of and under the instructions of LGCY, including but not limited to LGCY’s service providers.
“Personal Information” means non-public information that identifies an individual person, including, for example, names, addresses, telephone numbers, or email addresses. Personal Information does not include information regarding an organization or corporate entity, or information that is encoded, anonymous, aggregated, or publicly available information that has not been combined with non-public identifying information.
LGCY does not share customer Personal Information about you with outside companies, except as permitted by law or as set forth hereafter in this Policy.
LGCY maintains reasonable safeguards and precautions to protect Personal Information in our possession from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect the Personal Information we receive, we cannot guarantee its absolute security. Moreover, we are not responsible for the security of information you transmit to the Websites over networks that we do not control, including the Internet and wireless networks.
We permit only authorized employees or Agents, who have been trained in the proper handling of Personal Information, to have access to such information. If an employee or Agent were to violate LGCY’s privacy procedures, they would be subject to disciplinary action.
Collection of Information
We collect nonpublic personal information about you from the following types of sources:
From You. We collect data from you, on forms, via the Internet, by telephone or otherwise. Examples of this type of information include your name, address, Social Security number, credit history and other financial information.
From Your Transactions. We collect data from your transactions with us or with others, including, for example, your payment histories, account balances, and other transaction records.
From Third Parties. For example, we collect data from credit reporting agencies, such as information relating to your creditworthiness, your credit score and credit usage and from third parties who verify information you have provided to us.
Use of Information Collected From You and About You
LGCY will use the information you provide us and the information we collect from third parties about you for the following purposes:
To provide information or services you have requested.
To personalize your experience (so we can better respond to your individual needs).
To process transactions.
To service and manage your account.
To improve customer service and to offer improved services to you.
To comply with reporting and other legal requirements.
To develop new products or services and inform you of them.
To provide targeted advertising to you on the Internet.
To answer your questions.
To improve our Website.
LGCY will not disclose information about you to third parties without your permission, except as permitted or required by law. You may also request that we not send solicitation offers to you.
Nonetheless, LGCY may continue to share or use your information for the following purposes:
To perform services for you.
To process your account or enforce your agreement with us.
To protect the rights, property or safety of LGCY, our customers or others (e.g., to protect against fraud and to reduce credit risk).
To comply with a legal requirement or process (e.g., a subpoena or court order).
To comply with your request or authorization to share information.
To furnish information to consumer reporting agencies.
Using Information by LGCY for Marketing Purposes
We may use your personal, transaction, and other information for marketing purposes. Information may be used to design and offer products or services that may benefit you based on your needs or preferences.
More Regarding the Disclosure of Personal Information to Others
We do not disclose your Personal Information to third parties, or your combined personal and demographic information or information about your use of the Website, except as set forth below.
We disclose information to our service providers, to third parties with whom we partner to provide our products (LGCY is a certified partner of Sunrun), or to companies with whom we contract to fulfill our legal obligations (e.g., installers).
We disclose information if legally required to do so or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect our rights or property of our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.
We reserve the right to disclose and transfer information to a third party who acquires all or a substantial portion of our business (whether through merger, consolidation or purchase of assets). You will be notified of any sale of all or a substantial portion of our business to a third party via email or through a notice prominently posted on the Website.
Aggregate Information About Website Users
LGCY routinely gathers, and may share with third parties, information about use of the Website by our users collectively. Our server logs provide us with information such as what pages are being visited most, what domains our visitors are coming from (such as from Google or other Internet search engines), when our servers are busiest, and what websites are referring users to us. This information helps us to improve our services and evaluate our marketing efforts. We only use such data anonymously and aggregately. In other words, this information does not include personally identifiable information on you or other visitors to the Website.
Linking to Other Websites
Our Website may, from time to time, contain links to third-party websites or may show paid advertisements. If you click on the link or the advertisements you will leave our Website and be directed to a third party site. LGCY does not control the activities of third parties and therefore is not responsible for the content of such websites or the use of Personal Information by such third parties. Therefore, LGCY does not guarantee that these third parties will adhere to the same privacy practices as LGCY. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We encourage you to review the privacy policies of these other websites.
Cookies, Retargeting, and Web Beacons
We use cookie technology within the Website to remember usernames and passwords and for tracking click streams. Cookies are pieces of data normally stored by your browser that automatically identify your computer – but not you – to our servers when you visit the Website.
You can prevent cookie data from being sent by adjusting your browser settings. However, if you disable cookie data, the Website will not function as it is intended and as it works if cookies are not disabled, and may make the Website less user-friendly.
Targeted Advertisements/Web Beacons
On our Website and unaffiliated sites, LGCY may display targeted ads using information you make available to us when you interact with our Website. Targeted ads, also sometimes referred to as personalized or interest-based ads, are displayed to you based on information from activities such as purchasing on our Website or visiting sites that contain LGCY content or ads.
Like other online ad networks, we use Web Beacons (also known as action tags or single-pixel gifs) and other technologies that are commonly referred to as cookies. Cookies enable us to learn about what ads you see, what ads you click, and other actions you take on our sites and other sites. This allows us to provide you with more useful and relevant ads.
We do not provide any Personal Information to advertisers or to third party sites (Google, Facebook, and LinkeIn) that display our interest-based ads. Some third parties may provide us information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that we may use to provide you more relevant and useful advertising.
Retargeting utilizes a simple t code that places unobtrusive retargeting cookies on your browser. These cookies allow third party retargeting vendors (Google, Facebook and LinkedIn) to provide LGCY advertisements when you visit other websites.
If you have questions, please review the privacy policies of LGCY’s third party targeted ad providers:
User-Generated Content—Your Posts
We may invite you to post content about our services or your customer experience with LGCY, including your comments, pictures, and other information. If you post content, the information that you post will be available to other visitors to Website. Your posting may become public and we cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
3333 North Digital Drive, Suite 600
Lehi, UT 84043
Telephone: (844) LGCY-PWR